Privacy policy
At Emma & Rachel Luxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you interact with our website, we may collect the following information:
Personal details such as your name, email address, billing and shipping address, and phone number
Payment information (processed securely by third-party payment providers; we do not store full payment details)
Order history and purchase information
Device and usage data, including IP address, browser type, and pages visited
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order confirmations and shipping updates
Provide customer support
Improve our website, products, and services
Send promotional communications (only if you opt in)
Detect and prevent fraud or unauthorized activity
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary to:
Process payments
Ship orders
Operate our website and business systems
Comply with legal obligations
These service providers are required to protect your information and use it solely for authorized purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality.
You may choose to disable cookies through your browser settings; however, some site features may not function properly.
Data Security
We implement reasonable security measures to protect your personal information. While no method of transmission over the internet is completely secure, we take appropriate steps to safeguard your data.
Your Rights
Depending on your location, you may have the right to:
Access or request a copy of your personal information
Request correction or deletion of your data
Opt out of marketing communications at any time
To exercise these rights, please contact us at [your support email].
Third-Party Links
Our website may contain links to third-party websites. Emma & Rachel Luxe is not responsible for the privacy practices or content of those sites.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
Contact
If you have questions or concerns regarding this Privacy Policy, please contact:
[email protected]